We accept the following credit and debit cards for online payments.
If you wish to use an alternative payment method, please call the shop on
+44(0)2072477924
where you can speak to one of our friendly sales team, who will be able to assist you with your request.
Pricing
The Duke of Uke online store will try to match any price found within Europe. This offer is restricted to online sales, so unfortunately we can't guarantee the same prices at the Duke of Uke shop.
Prices and manufacturer's specifications are subject to change without notice.
Customer Service and Returns Policy
At Duke of Uke we pride ourselves on our customer service, and providing the best level of service tailored the needs of each individual. We will do our very best to make sure you receive all the help and advice you require.
Your satisfaction is extremely important to us, so we encourage our customers to contact us directly at info@dukeofuke.co.uk if you have any problems or concerns with your purchase.
We encourage our customers to check their purchase for damages upon delivery, before signing for them.
According to Consumer Protection Regulations 2000, you the customer are entitled to cancel the contract of sale within 7 days of receipt, if for any reason you're not happy with it. A full refund will be given within 30 days of cancellation. It is the consumer's responsibility to pay for carriage on returned items.
Claims for damaged or faulty items must be made within 10 days of receipt. Arrangements will be made for the item to be repaired, replaced or a full refund given. Unfortunately opened items such as Software, DVD and CD media, can only be exchanged for like, or credit.
Please also note that items sold "as seen", or where the condition of the product was brought to the attention of the customer at the point of sale, cannot be returned as faulty or damaged.
All content within the www.dukeofuke.co.uk website pages remain the
Copyright of Duke of Uke Ltd. All rights reserved.
Thank you for reading our Terms and Conditions.
Duke of Uke Ltd
22 Hanbury Street
London
E1 6QR
United Kingdom
