Shipping
UK Free Shipping
(3-5 Working Days)
We offer a completely free UK mainland Hermes and DX 3-5 day shipping service on all orders over £100.
UK Economy Services
(2-4 Working Days)
DX Secure £4.95 (Large Items)
2-4 day economy service for instruments and larger packages.
UK Services
(1-2 Working Days)
DHL Express Domestic £8.95 (Large Items)
1-2 day premium service for instruments and larger packages. If you require your order urgently please select this service at checkout.
Royal Mail 24 £1.95 (Small items up to 750g)
1-2 day service for small items like strings, books and small accessories.
Royal Mail 24 £2.95 (Small items up to 2kg)
1-2 day service for heavier small items eg. mini-amplifiers.
UK Highlands
(1-2 Working Days)
DHL Express Domestic £9.95 (Large Items)
1-2 day premium service for instruments and larger packages.
Isle of Man
(2-3 Working Days)
DHL Economy Select £11.95 (Large Items)
Fully Track & Traceable service 2-3 day service for instruments and larger packages.
Channel Islands
(2-3 Working Days)
DHL Economy Select £11.95 (Large Items)
Fully Track & Traceable service 2-3 day service for instruments and larger packages.
Royal Mail International Signed & Tracked £7.95
Fully Track & Traceable service to Europe mainland for smaller packages up to 2kg.
Europe Mainland
(2-5 Working Days)
DHL Economy Select £11.95 (Large Items)
Fully Track & Traceable service to countries in Europe for instruments, cases and larger packages.
Royal Mail International Signed & Tracked £7.95
Fully Track & Traceable service to Europe mainland for smaller packages up to 2kg.
(Austria, Belgium, Denmark, France, Germany, Republic of Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland)
Europe Outer Territories
(2-5 Working Days)
DHL Express Worldwide £39.95 (Large Items)
Fully Track & Traceable service to Europe Outer Territories for instruments, cases and larger packages.
Royal Mail International Signed & Tracked £7.95
Fully Track & Traceable service to Europe Outer Territories for smaller packages up to 2kg.
(Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Iceland, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia)
USA
(2-3 Working Days)
DHL Express Worldwide £19.95 (Large Items)
Fully Track & Traceable service to USA for instruments, cases and larger packages.
Royal Mail International Signed & Tracked £8.95
Fully Track & Traceable service to USA & Canada for smaller packages up to 2kg.
Canada
(2-3 Working Days)
DHL Express Worldwide £29.95 (Large Items)
Fully Track & Traceable service to Canada for instruments, cases and larger packages.
Royal Mail International Signed & Tracked £8.95
Fully Track & Traceable service to Canada for smaller packages up to 2kg.
Australia & New Zealand
(3-5 Working Days)
DHL Express Worldwide £49.95 (Large Items)
Fully Track & Traceable service to Australia & New Zealand for instruments, cases and larger packages.
Royal Mail International Signed & Tracked £8.95
Fully Track & Traceable service to Australia & New Zealand for smaller packages up to 2kg.
Our Service Commitment, Terms and Conditions
Securely Packaged
All of our instruments are packaged securely using custom double walled boxes with protective wrapping. Each package will include a copy of your customer invoice.
When will my order be shipped?
Orders placed before 5pm are booked for collection on the same day and collected from our premises the following working day.
Delivery Times
All estimated delivery times are working day services, exclusive of weekends.
Holiday Delivery Times
During National Holiday times the terms of our 1-2 shipping does not apply when booking a 1-2 day service. Please allow up to an additional 1-2 working days on your selected service for your order to arrive when ordering during National Holidays and Bank Holidays.
Warehouse Direct Items
Please take care to note whether any of the items on your order are described as 'Available now direct from our warehouse'. Warehouse direct items may be sent to you direct from a distributor or may take longer than usual to reach you. The product page of your ordered item will advise you on the estimated additional wait time for delivery. In most cases orders arrive safely and within the shipping time selected, however we will notify you if there is any further delay to a warehouse direct item. Please do contact us if you have any concern regarding a warehouse direct item.
Disclaimer
We reserve the right to adjust or alter our shipping prices or the booked delivery service without prior notice.
We will notify you should there be a change to the wait time of your order.
Duke of Uke accepts no liability for the loss or damage of your parcel, however we do review circumstances on a case by case basis and act as we see appropriate.
For full third party shipping details, terms and conditions, please refer to the respective third party shipping service website.
